ERIC Number: ED336016
Record Type: RIE
Publication Date: 1991-May
Reference Count: N/A
Being Competitive in Time: Key Success Indices. AIR 1991 Annual Forum Paper.
Sapp, Mary M.; Temares, M. Lewis
This paper describes a project in which an office of institutional research in a private research university developed a "Key Success Indices" (KSI) report that is presented each month to the president and other senior officers of the university. The KSI report collects summary data from a wide range of offices within the institution to determine the effectiveness and efficiency of management strategies. The report focuses on year-to-date data and comparisons with the previous year for 126 key indices collected from 18 offices. It is prepared using spreadsheet software and requires about 4 hours a month to enter and check the data and print the report. The monthly oral presentation usually requires about an hour. The KSI report alerts senior management to areas varying significantly from the previous year and has increased accountability of campus offices and the visibility of the Office of Planning and Institutional Research. This paper discusses the evolution of the project, the KSI report itself, the information gathering process used each month, perceived obstacles and how they were overcome, and some of the benefits of the process. Tables detail the KSI areas and the report format. Includes 12 references. (DB)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Identifiers: AIR Forum
Note: Paper presented at the Annual Forum of the Association for Institutional Research (31st, San Francisco, CA, May 26-29, 1991).