ERIC Number: ED333488
Record Type: RIE
Publication Date: 1990-Apr
Reference Count: N/A
Teaching Empathic Listening.
Thomlison, T. Dean
Empathic listening is central to almost all human communication processes. "Feeling with" another is the heart of empathic listening: it includes a cognitive understanding of what the other is communicating plus a sensitivity to their state of emotion. One possible approach to utilize in the teaching of empathic listening is to begin a general unit on "Communication and Feelings." In designing such a unit, teachers should use activities which promote students getting in touch with themselves, develop exercises which push students to locate the "feeling source," and make important points about feelings during these exercises. Teachers should provide students with basic guidelines about the nature of emotions: (1) emotions serve as a monitoring system; (2) locating the feeling source is helpful in finding solutions; (3) feelings are not good or bad--they just are; (4) feelings are present in all transactions--work on listening for them; (5) the way people think results in feelings; (6) the student should own and trust his/her feelings; (7) the student should report feelings rather than act them out or hold them in; (8) most people need to increase their "feeling word" vocabulary; (9) the student should acknowledge the content and feelings of his or her partner. Exercises provide students with consistent practice and application of empathic listening skills. (Sixteen references are attached.) (SR)
Publication Type: Guides - Classroom - Teacher; Speeches/Meeting Papers
Education Level: N/A
Audience: Teachers; Practitioners
Authoring Institution: N/A
Identifiers: Empathic Listening
Note: Paper presented at the Annual Meeting of the Central States Communication Association (Detroit, MI, April 5-8, 1990). For another presentation of the same material, see CS 507 444.