ERIC Number: ED332256
Record Type: RIE
Publication Date: 1991-Apr
Reference Count: N/A
Obstacles to Excellence: Factors Leading to an Exaggerated Sense of Communication Proficiency.
Habbel, David M.
The achievement of excellence in communication is a function of both exposure to the best theory, research, and practice in communication, and the student's level of motivation to learn about communication. A major obstacle to managing conflict and interpersonal relationships successfully in general is the tendency people have to attribute careful, rational planning to the actions of others when, in fact, much behavior is simply careless and thoughtless. An understanding of how people develop an exaggerated sense of their own communication proficiency may help to distinguish between careless behavior and behavior designed to cause problems. Instructors should be concerned with developing and sharing the best possible understanding of the communication process with their students. Careful examination of the factors which lead to a distorted sense of communication proficiency is essential to nurturing students' ability to engage in an on-going reflective analysis of their behavior. Such an ability is a necessary part of any attempt to achieve excellence in communication. (PRA)
Publication Type: Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Behavior; Communication Competencies; Communications Curriculum
Note: Paper presented at the Annual Meeting of the Eastern Communication Association (Pittsburgh, PA, April 25-28, 1991).