ERIC Number: ED331112
Record Type: RIE
Publication Date: 1990-Apr
Reference Count: N/A
Teaching Empathic Listening within the Speech Curriculum.
Thomlison, T. Dean
Empathic listening is a specific category of listening in which people actively engage in dialogue at the affective level, with the listener attempting to understand and acknowledge the present feelings being experienced by the speaker. Since empathic listening is central to human communication processes, any speech communication curriculum which is thorough must at the very least include sections, units, and/or courses related to empathic listening. In such teaching, certain theoretical foundations should be established, including the entire transactional process, the nature of dialogic communication, the definition of empathic listening, basic information on the nature of feelings, empathic listening models, and Robert Carkhuff's dimensions of effective listening. Some of the major procedures to blend theory and skills are: (1) always keep the complete communication process/model in mind; (2) discuss feelings of self-consciousness in the early stages of practice; and (3) use an additive approach in practice sessions to develop progressively the component skills. In practicing these skills it is also important to build a "feeling word" vocabulary, begin practice with dyads and later increase group size, illustrate each Carkhuff component through specific exercises, and follow up each round of practice with a discussion of applications, difficulties, and insights. (Thirty-one notes are included and a selected Carkhuff bibliography is attached. Appendixes contain a listening adaptation of Carkhuff Human Resources Development Model and a copy of the Empathy Scales.) (SR)
Publication Type: Speeches/Meeting Papers; Guides - Classroom - Teacher
Education Level: N/A
Authoring Institution: N/A
Identifiers: Carkhuff (Robert R); Empathic Listening
Note: Paper presented at the Annual Meeting of the Central States Communication Association (Detroit, MI, April 5-8, 1990).