ERIC Number: ED330736
Record Type: RIE
Publication Date: 1987-Sep
Reference Count: N/A
Institutional Change Strategies in Response to Multiculturalism.
Department of the Secretary of State, Ottawa (Ontario). Multiculturalism Directorate.
This report provides a theoretical and practical framework to guide Canadian policymakers in instituting a long-lasting and enduring change in the federal government that will ensure social, economic, and political equity for all Canadians of all cultural and racial origins. The literature on organizational change was reviewed and summarized under the broad categories of philosophy and principles, models, and guiding propositions. The following guiding propositions common to effective change strategies were identified: (1) clearly defined needs and development of a clear vision of intended results; (2) the means for ensuring change; (3) powerful central figures and informed, motivated people; (4) bringing the affected people into the process; (5) a single application of a technique is not enough; and (6) no single technique is optimal and diagnosis is essential. These guiding propositions were applied to case studies of three analogous change interventions in the federal government involving official languages, the status of women, and the status of disabled persons. Three additional organizational case studies were developed to test the application of the guiding propositions in the City of Toronto, Air Canada, and Warner-Lambert. Lessons from the case studies were summarized and used to develop specific recommendations, based on the guiding propositions, for the introduction of multiculturalism into the federal government. A 146-item bibliography and a list of interview participants are appended. (FMW)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Department of the Secretary of State, Ottawa (Ontario). Multiculturalism Directorate.