ERIC Number: ED326764
Record Type: RIE
Publication Date: 1990-Aug
Reference Count: 0
The Utility of Assessment Centers for Career Development.
Fleenor, John W.; And Others
During the past 30 years, assessment centers have become an increasingly popular method for evaluating employees and potential employees in work organizations. This study was conducted to evaluate an assessment center which was part of a management development program for state government employees. The study examined: (1) whether assessment center feedback is accepted and acted on by participants; (2) whether this feedback improves managerial performance; and (3) the utility of assessment centers for career development. Participants (N=102) were middle-managers in state government who took part in an assessment center program. The findings revealed that participants appeared to accept and act upon the assessment feedback they received. Poor performers followed the assessment center's recommendations to the same extent as did high performers, and the participants believed they could improve their managerial performance by following the recommendations. After receiving feedback, participants were able to improve their performance on a measure of managerial effectiveness. Utility analysis indicated that the gain in productivity from the assessment far outweighed the costs. (Author/NB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Convention of the American Psychological Association (98th, Boston, MA, August 10-14, 1990).