ERIC Number: ED284308
Record Type: RIE
Publication Date: 1987-Nov
Reference Count: 0
Development of the Communication and Physical Environment Scale.
Johnson, J. David
A study developed and tested a communication and physical environment scale (CAPES) that consisted of items formulated from previous theoretical and empirical research. Subjects, 52 workers in a warehouse and its offices, completed questionnaires about information dissemination in their organization, the quality of organizational relationships, and satisfaction with organizational outcomes. Results indicated that the CAPES scale was a highly reliable instrument that could differentiate between populations with known variations in physical environment. Item analyses results suggested that no items should be deleted from the scale. A further pragmatic benefit is that the scale was designed to be incorporated in the more encompassing ICA (International Communication Association) Communication Audit framework. (Tables of data are included, and a comprehensive list of references is appended.) (NKA)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: International Communication Association; Organizational Research
Note: Paper presented at the Annual Meeting of the Speech Communication Association (73rd, Boston, MA, November 5-8, 1987).