ERIC Number: ED254897
Record Type: RIE
Publication Date: 1984
Reference Count: 0
The Case of the "Open Secrets": Increasing the Effectiveness of Instructional Supervision.
Duffy, Francis M.
Conditions in schools that reduce the effectiveness and perceived value of instructional supervision can be diagnosed and corrected through a cyclical process called "organizational learning." Rather than merely responding to symptoms, this method focuses on eliminating or mitigating the underlying causes of "organizational errors." Under this author's guidance, a residential school for the handicapped conducted an organizational learning activity as part of a 7-day inservice program on instructional supervision. Before instruction began, the participants (mostly senior administrators) each recorded in writing their thoughts on the school's supervisory process. These reports, as well as interviews with and observation of the participants, were used to prepare a hypothetical "map" of organizational behavior. This "map," which was unanimously approved by the group, identified a variety of problems in the school, some of which were "open secrets": that is, they were well known among the school staff, yet undiscussable. Much concern focused on a cycle of destructive attitudes and behavior set off by the superintendent's autocratic management. As a result of this trend the school's problems had become a barely manageable series of crises. Openly discussing such issues is a step toward establishing a climate for effective supervision. (MCG)
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A
Identifiers: Organizational Learning