ERIC Number: ED252897
Record Type: RIE
Publication Date: 1984
Reference Count: 0
Communication Competence and Social Interaction Skills in Australian Business Organizations.
Within Australian contexts, and within a dialogic, constructivist framework, this paper reports the development of an instrument (COMCOMP) designed to measure perceptions of communication competence among others at the interpersonal-organizational interface and the use of COMCOMP to identify personal characteristics and skills associated with communication competence as relevant goals for training. The paper also reports on an associated study that examined the relationship between self-perceptions of communication competence and selected social psychological and communication variables, namely cognitive complexity, social perspective taking ability, and communication sensitivity. The paper notes that although the personal characteristics and skills associated with communication competence in others are clearly related to the broad skills areas of empathy and sensitivity, these broad skills areas are only weakly related to attribution of communication competence in the self. In addition, the paper analyzes the implications for business educators of these findings. (Author/HOD)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Tables and figures contain small print.