This manual, the third in a three-volume series on counseling older adults, is designed to accompany and supplement volume II, "Basic Helping Skills for Service Providers," and focuses on training for communication skills. The units and their sections correspond to those in volume II, for easy cross-referencing. The units contain information for trainers, supplemental exercises and activities, material for advanced trainees, evaluation suggestions, and resources. Unit I introduces helping skills training and discusses communication skills training for adults. Unit II presents basic information about aging and includes an Attitudes Toward Aging exercise. Unit III provides activities and instructions for values clarification for the aging process. Unit IV gives suggestions for self-assessment in helping relationships in the areas of responsibility and ethics, confidentiality, empathy, and dependence. Unit V covers building and maintaining a helping relationship with older persons, focusing on basic communication skills. Unit VI addresses specialized techniques to help older people, e.g., life review, problem-solving, advocacy. Ending relationships effectively and making referrals are discussed in unit VII, which provides suggestions that can be used in role playing. Unit VIII provides information on making the best use of support networks, and Unit IX deals with applying communication skills with mentally or physically impaired older adults and their families. Unit X provides tips for workers in special areas; a variety of vignettes and methods for handling delicate situations are outlined. The final unit emphasizes the importance of the trainers' serving as models of continued development of helping skills. (JAC)