ERIC Number: ED246512
Record Type: RIE
Publication Date: 1984-Feb
Reference Count: 0
The International Consultant: Substance and Culture.
Fest, Thorrel B.
To function effectively in crosscultural settings, international consultants, development specialists, and trainers should be prepared to examine objectively a number of personal qualities. Problems arise in crosscultural relationships when either the client or the consultant fails to identify objectives, fails to accommodate different views of freedom of choice, proposes or expects too rapid change, fails to recognize errors, attempts to "go native," or adopts a "missionary" attitude. Consultants should consider the following guidelines for crosscultural relationships: (1) foster trust, communication, and cooperation with the client; (2) recognize the nature and limits of expertise; (3) be aware of personal motivations and biases; (4) be well-grounded in theory, but recognize that it must be translated into application and action; (5) have a thorough knowledge of one's own culture; (6) be well-grounded in cross cultural knowledge and sensitivity, not just the language; (7) accept different values, customs, and practices, and be able to work within such contexts; (8) be able to deal with ambiguity, frustration, and even rejection or failure; (9) attempt to reach and experience the operational levels of the client organization; and (10) understand that the product is intangible, and evaluation of effects may be difficult or delayed. (HTH)
Publication Type: Guides - Non-Classroom; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Cross Cultural Counseling; Development Communication
Note: Paper presented at the Annual Meeting of the Western Speech Communication Association (Seattle, WA, February 18-21, 1984). Appears in "Saudi Business," May 28, 1984, under the title "Cross-Cultural Knowledge: A Necessity for International Consultants."