ERIC Number: ED246284
Record Type: RIE
Publication Date: 1981
Reference Count: 0
Medical Office Assistants' Handbook. Second Edition.
British Columbia Dept. of Education, Victoria.
This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting room, telephone usage, records, filing, correspondence, referrals, general practice, specialists, allied professions, the law and medicine, public health, medical-related services available to the public, hospitals, mental health, drugs, abbreviations, bookkeeping, fee schedules, billing, medical insurance, Workers' Compensation Board patients, medical emergencies, guidelines for assisting a doctor, office housekeeping, procedures for ordering supplies, disposable items, human anatomy, and medical terminology. Appended to the handbook is an MOA skill profile chart. (MN)
Descriptors: Abbreviations, Allied Health Occupations, Allied Health Occupations Education, Anatomy, Bookkeeping, Business Skills, Drug Use, Filing, Foreign Countries, Guidelines, Health Insurance, Hospitals, Job Skills, Laws, Letters (Correspondence), Medical Assistants, Medical Services, Medical Vocabulary, Mental Health, Office Management, Office Occupations Education, Postsecondary Education, Public Health, Recordkeeping, Secretaries, Supplies, Telephone Usage Instruction, Workers Compensation
Publication Services Branch, Ministry of Education, 878 Viewfield Road, Victoria, BC V9A 4V1 ($5.00).
Publication Type: Guides - Classroom - Learner; Guides - General
Education Level: N/A
Audience: Students; Community
Authoring Institution: British Columbia Dept. of Education, Victoria.
Identifiers: British Columbia; Patient Care
Note: Developed by the Medical Office Assistants' Association of British Columbia.