ERIC Number: ED241753
Record Type: RIE
Publication Date: 1983-Aug
Reference Count: 0
Older Worker Attitudes toward Change and Challenge.
Donchin, Gwyneth G.
A task force from a high technology company recently conducted a nine-month study to determine the attitudes of older workers toward work, management, technological change, and productivity. Data were gathered from personnel files; an age audit was undertaken, and 4,000 employees were randomly interviewed. The workers were asked to offer opinions and solutions to the following: attitudes about aging; the performance/productivity, creativity and use of older workers; technical obsolescence; growth and development; preretirement and retirement; and health. The data generated showed that 67 percent believed that management does not provide enough opportunity to stay up to date, especially for older employees; at the same time, 45 percent believed that management is not open to new ideas, and 47 percent felt that management did not care about its employees. Frustration arose from older workers' perception of intellectual underuse, with employees feeling that older workers spend their time on old projects, that management is not interested in using older workers, and that they are not trained in new technology. At no time during the study did resistance to change emerge; instead, older workers demanded change. The study concluded that older workers will accept change according to their degree of involvement in planning for it and their perception of management's intent. Fourteen recommendations were offered for companies to follow in dealing with older employees. (KC)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the NATO Symposium: Aging and Technological Advances (Los Angeles, CA, August 22-26, 1983).