ERIC Number: ED241664
Record Type: RIE
Publication Date: 1983
Reference Count: 0
Industry's Reactions to the Indochinese.
Eighty Utah companies currently hiring Indochinese refugees and 73 identified simply as "general employers" took part in a study of employers' reactions to Indochinese refugees as job applicants and as employees. The study used questionnaires and oral interviews directed at personnel managers and supervisors and some language proficiency tests of refugees. Reactions to the refugees were largely positive, with refugees who were employees being perceived more favorably than employees in general. Some problems related to language and (to a minor degree) cultural differences were identified. Personnel managers appeared to use information obtained through interviews less in the evaluation of refugees than in the evaluation of job applicants in general. This may have been due both to the difficulty of obtaining information and to the fact that personnel managers relied more on the reputation of refugees as a group in making evaluations. In terms of language, employers had relatively high expectations about the level of language proficiency that a refugee job applicant should demonstrate for a successful interview; listening was shown to be the most important language skill on the job, followed by speaking, reading, and writing. Appended to this report are the study questionnaire, interview schedule, cover letter, responses to the questionnaire, and an excerpt from "Program Design Considerations for English as a Second Language." (CMG)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Utah State Office of Labor and Training, Salt Lake. Manpower and Employment Training Council.
Authoring Institution: Utah Technical Coll., Salt Lake City.
Note: Developed at the Skills Center, Utah Technical College.