The General Library at the University of California, Berkeley, has made its collection physically and intellectually accessible to disabled users. A task force convened to discuss ways to meet the needs of disabled students has met regularly since 1981. Among changes undertaken as a result of the task force are the appointment of a resource coordinator of library services to the disabled, the development of a policy statement on the library's commitment to serving disabled users, instruction for library staff on type and amount of assistance to be offered, workshops on the needs of disabled students, and the establishment of a network of contact persons within branch libraries. Among other services offered are photo copying and delivery of course reserve reading materials and use of special devices for visually impaired students. A policy manual on library services to disabled users is among appended material. (CL)