ERIC Number: ED228439
Record Type: RIE
Publication Date: 1983-Apr
Reference Count: 0
Documenting CETA Employment Counseling Expertise: A Problem in Knowledge Engineering.
Hummel, Thomas J.; Robinson, Judith A.
The development of a program for the training of Comprehensive Employment and Training Act (CETA) counselors in Minnesota was the occasion for an exercise in "knowledge engineering." A "situation book" approach was designed to help structure and organize the specialized knowledge accumulated by experienced counselors and to allow them to share their knowledge. Less experienced counselors were initially provided exposure to standard counseling theory and practice. Eighteen more experienced counselors engaged in intensive, case-based discussions with each other and provided detailed descriptions of successful and unsuccessful cases in their experience. Data were developed into a "situation book" consisting of five interrelated sections presenting an overview of the CETA counselor's task in the form of exemplary case descriptions followed by a breakdown of the task into component parts. The book covered client traits and behaviors, categories of optional actions, sample rules for selecting and using the actions, and CETA case management. During the last 6 days of training, the experienced counselors trained their peers in workshops they designed to teach the materials in the situation book. (Appendixes, amounting to over one-half of the paper, include counselor training materials and sample pages from the situation book.) (YLB)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Identifiers: Comprehensive Employment and Training Act; Knowledge Engineering; Minnesota
Note: Paper presented at the Annual Meeting of the American Educational Research Association (67th, Montreal, Canada, April 11-14, 1983).