ERIC Number: ED227898
Record Type: RIE
Publication Date: 1983-Feb
Reference Count: 0
Computer Service Technology (An Associate Degree Program).
McQuay, Paul L.; Bronk, Carol G.
Delaware County College's (DCC's) computer service technology program is described in this paper, along with job market needs for computer personnel in Delaware County and nationwide. First, the type of work performed by computer service technicians and the areas in which they are employed are outlined. Next, the objectives of DCC's program are identified, i.e., enabling students to: (1) diagnose and solve systems problems; (2) diagnose and troubleshoot hardware and software problems; (3) differentiate between hardware and software problems; (4) construct hardware prototype systems; (5) generate software; (6) analyze signal flow on a systems level; (7) perform system calibration and testing; and (8) interface terminals and peripherals with computer systems. Then, a brief analysis of the national computer service job market projects an increase from 83,000 to 160,000 jobs in the next decade; an overview of local salaries reveals them to range between $13,000 and $17,000; and comments from local employers indicate a substantial and growing demand for computer personnel. Next, lists are provided of potential employers in the Delaware Valley area; the members of the Computer Service Technology Advisory Committee; and the courses offered and credits available in DCC's four-semester program. After the needs addressed by the program, the constraints on its establishment, and program and capital costs are specified, enrollment projections and advertising methods are discussed. (HB)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Delaware County Community Coll., Media, PA.
Identifiers: Computer Service Occupations