ERIC Number: ED223718
Record Type: RIE
Publication Date: 1982
Reference Count: 0
Development of USES Specific Aptitude Test Battery for Ticket Agent (any ind.) 238.367-026.
Utah State Dept. of Employment Security, Salt Lake City. Western Test Development Field Center.
The United States Employment Service (USES) Specific Aptitude Test Battery (SATB) for Ticket Agent is evaluated from three points of view: (1) technical adequacy of the research; (2) fairness to minorities; and (3) usefulness of the battery to Employment Service staff and employers in selecting individuals for ticket agent positions. Research demonstrated a statistically significant and useful relationship between proficiency as a ticket agent and the SATB. The SATB can be expected to produce a useful increase in the proportion of highly proficient workers. When the SATB was applied to the validation sample, composed of individuals who were employed and therefore considered competent, an increase from 65 percent to 74 percent in the proportion of highly proficient workers was found. Similar results were found for the cross-validation sample. A greater increase can be expected when the battery is used with applicants, because the range of relevant abilities is wider among applicants than among employed workers. The report includes: (1) research summary; (2) procedure; (3) analysis; and (4) validity of the battery. Descriptive statistics for subgroups of the validation sample; descriptive rating scale; and job description are contained in the appendices. (Author/PN)
Publication Type: Reports - Descriptive; Reports - Research
Education Level: N/A
Sponsor: Employment and Training Administration (DOL), Washington, DC.
Authoring Institution: Utah State Dept. of Employment Security, Salt Lake City. Western Test Development Field Center.
Identifiers: Test Batteries; Ticket Agents; USES Specific Aptitude Test Battery
Note: Appendix 3 marginally legible due to small print.