ERIC Number: ED220054
Record Type: RIE
Publication Date: 1982-May
Reference Count: 0
An Analysis of the Contribution of Participative Decision-Making and Communication with Supervisor as Predictors of Job Satisfaction. AIR Forum 1982 Paper.
Wheeless, Virginia Eman; And Others
The relationships of perceived participation in decision-making, communication variables, and employment and employee job satisfaction were examined. A survey was conducted with 103 classified employees (clerks, secretaries, and the lowest level supervisors) in three administrative units at a comprehensive, eastern university. Employees were asked to supply the following demographic and employment information: office; years of service at the institution; age; and current yearly salary. The remainder of the questionnaire consisted of scales measuring: communication satisfaction with supervisor; supervisor receptivity to information; decision participation level; participation/desired participation discrepancy; and job satisfaction in relation to supervisor, coworkers, promotion, pay, and work. Scales included: the Interpersonal Communication Satisfaction Inventory (Hecht, 1978), items from PORGI Scales (Hurt and Teigen, 1977) and Management Communication Style Instrument (Richmond & McCroskey, 1979), and the Job Descriptive Index (Smith, et al., 1969). The results of canonical correlation and measurement precision equating analyses demonstrated that job satisfaction was most strongly and positively related to communication satisfaction with supervisor and supervisor's receptivity to information. Implications for personnel decisions and training, productivity, and the possible nonproductive value of initiating a participative program of decision-making for nonprofessional employees are discussed. A bibliography is appended. (SW)
Descriptors: Clerical Workers, Employer Employee Relationship, Higher Education, Institutional Research, Job Satisfaction, Organizational Communication, Participative Decision Making, School Personnel, School Secretaries, Staff Role, Supervisors, Supervisory Methods, Vocational Adjustment, Work Environment
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers: AIR Forum
Note: Paper presented at the Annual Forum of the Association for Institutional Research (22nd, Denver, CO, May 16-19, 1982).