ERIC Number: ED219511
Record Type: RIE
Publication Date: 1982-Mar-20
Reference Count: 0
An Analysis of Secretarial Employment Ads with Implications for Curricular Modification.
White, Shirley A.
An analysis of secretarial employment advertisements in major metropolitan newspapers across the United States was made in order to determine required job skills. The study was designed to provide information regarding the modification of the secretarial training curriculum in order to reflect the current trends and developments in the business world. With the increased use of dictating/transcribing equipment and the advent of word processing, secretarial students trained in these areas, as well as in manual shorthand, typing, verbal and written communications skills, human relations skills, effective telephone procedures, and organizational skills will be in demand in the business world. The findings of this study suggest that business educators should do the following to prepare secretarial students realistically for the changing office environment: (1) provide training in writing skills and proofreading; (2) provide training in verbal communications and human relations skills; (3) provide training in organizational ability and self-starter skills; (4) provide training in effective telephone techniques; (5) provide at least one course designed for dictation/transcription machine and word-processing equipment; (6) provide typing courses with emphasis upon attaining an accurate speed of 50 words per minute or better; and (7) provide optional programs with and without the study of shorthand. (Author/KC)
Descriptors: Clerical Occupations, Communication Skills, Curriculum Development, Education Work Relationship, Educational Needs, Educational Trends, Futures (of Society), Human Relations, Job Skills, Office Occupations Education, Postsecondary Education, Relevance (Education), Secretaries, Shorthand, Typewriting
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the American Educational Research Association Annual Meeting (New York, NY, March 20, 1982).