ERIC Number: ED217510
Record Type: RIE
Publication Date: 1982-May
Reference Count: 0
Communication Satisfaction and Interpersonal Solidarity as Outcomes of Conflict Message Strategy Use.
Cupach, William R.
A study investigated the relationships between conflict message strategy utilization and the criterion variables of communication satisfaction and interpersonal solidarity in situations of interpersonal conflict. Subjects were 114 college students and their "willing" conversational partners. Each subject completed a questionnaire concerning a conflict he or she had had with the conversational partner, an interpersonal conflict tactics and strategies scale, an interpersonal communication satisfaction inventory, and an interpersonal solidarity scale. Analysis of the data revealed that the use of constructive message strategies in interpersonal conflict tended to produce positive affective outcomes--specifically, interpersonal communication satisfaction and interpersonal solidarity. By the same token, the use of destructive or avoidance conflict message strategies was significantly less likely to yield satisfaction and solidarity, and might even have inhibited such outcomes. (FL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Satisfaction; Interpersonal Communication
Note: Paper presented at the Annual Meeting of the International Communication Association (32nd, Boston, MA, May 2-5, 1982).