ERIC Number: ED213430
Record Type: RIE
Publication Date: 1981-Sep
Reference Count: 0
Planning and Implementing Social Service Information Systems: A Guide for Management and Users. Human Services Monograph Series Number 25. Project Share.
Intended to aid administrators and users of social services in establishing information systems, this comprehensive guide to the design of such systems identifies the elements, effective strategies, and potential pitfalls involved in their planning, implementation, and utilization. Detailed discussions of management strategies for system development; user involvement in system development; the planning of social service information systems; and issues relating to the privacy, confidentiality, and security of information are followed by a consideration of the problems involved in the implementation of a social service information system, specifically problems relating to acceptance of, or resistance to, the system. Some particular types of social service information systems are then described: a child protective service system, a foster care and adoption system, and a comprehensive social service system. Utilization of the information provided by such systems is also discussed. Accompanying the report are a glossary of terms used in the text; a 51-item bibliography; appendices on system planning, system implementation, and information utilization; and 16 figures, including several flow charts. (Author/JL)
Descriptors: Administration, Adoption, Automation, Child Abuse, Foster Homes, Human Services, Information Systems, Information Utilization, Needs Assessment, Planning, Privacy, Program Development, Program Implementation, Social Services
Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402 (1981-341-155/149).
Publication Type: Guides - General
Education Level: N/A
Authoring Institution: Department of Health and Human Services, Rockville, MD. Project Share.