ERIC Number: ED210755
Record Type: RIE
Publication Date: 1981-Nov
Reference Count: 0
Communication Training for Health Care Professionals.
Kreps, Gary L.
Communication is a key tool that health care professionals must use to identify the salient variables causing health complaints, to create strategies for health care treatments, and to elicit cooperation from health care colleagues and clients in the delivery of health care services. Communication specialists can help by applying speech communication knowledge in the training of health care professionals. In-house training, professional workshops, and on-site seminars are generally more accessible to health care practitioners than are college courses, and are therefore good channels for health communication training and developmental work. Health communication training can be divided into two different categories: health communication skills training, and health communication process training. Training areas include verbal and nonverbal skills, perceptual skills, listening skills, and presentational speaking skills. Process topics include patient interviewing, health education, practitioner-patient relationships, health care team building, therapeutic communication, health care ethics, and communication in health care organizations. (HOD)
Publication Type: Opinion Papers; Guides - Non-Classroom; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the Speech Communication Association (67th, Anaheim, CA, November 12-15, 1981).