ERIC Number: ED210018
Record Type: RIE
Publication Date: 1981
Reference Count: 0
Public Access to Library Automation. Clinic on Library Applications of Data Processing (17th, University of Illinois at Urbana-Champaign, 1980).
Divilbiss, J. L., Ed.
Eight studies by experts in the field of information retrieval examine aspects of public use of such automated systems as online catalogs in libraries. Ward Shaw discusses "Design Principles for Public Access," outlining desirable characteristics of an information retrieval system. Allen Avner and H. George Friedman, Jr. treat problems with present information systems in "Interacting with Computer Users: Design Considerations," while Christine L. Borgman and Neal K. Kaske deal with equipment needs in "Determining the Number of Terminals Required for an On-Line Catalog through Queueing Analysis of Catalog Traffic Data." Margaret Beckman addresses system design in "Public Access at the University of Guelph Library," and Thomas T. Hewett and Charles T. Meadow's "A Study of the Measurement of User Performance" presents data on the successes and failures of information retrieval systems at various libraries. Problems encountered by novices are discussed by Mark S. Fox and Andrew J. Palay in "Machine-Assisted Browsing for the Naive User." Problems encountered by the handicapped in using information systems and solutions for individual handicaps are presented in Gregg Vanderheiden's "Modifying and Designing Computer Terminals to Allow Access by Handicapped Individuals." The final paper is Allan H. Levy's study from the health care field, "Resistance to Technology: Some examples from the Health Care Delivery System." An index is provided. (RAA)
Descriptors: Cataloging, Consumer Economics, Disabilities, Information Retrieval, Information Systems, Input Output Devices, Library Automation, Library Technical Processes, Man Machine Systems, Online Systems, Use Studies, User Satisfaction (Information)
Graduate School of Library and Information Science, Publications Office, 249 Armory Bldg., 503 E. Armory Street, Champaign, IL 61820 ($10.00).
Publication Type: Reports - Research; Books
Education Level: N/A
Authoring Institution: Illinois Univ., Urbana. Graduate School of Library and Information Science.
Identifiers: Access to Information
Note: Some figures and tables in small print may not reproduce clearly.