ERIC Number: ED209706
Record Type: RIE
Publication Date: 1981-Oct
Reference Count: 0
Electronic Messaging in the University Organization.
Rice, Ronald E.; Case, Donald
Recent developments in telecommunications technology have made possible local information networks that can connect individuals within organizations of any size, configuration, or purpose. To better understand the impact of such technology, a study of a recently implemented computer based messaging system (CBMS) was undertaken at a large, private university. Questionnaires were administered to and interviews conducted with 74 high level administrative users of the system and to 67 computer services personnel who were experienced CBMS users. The results showed that, overall, the users were satisfied with the system. Other findings were that the system produced positive, but not extreme, benefits; that usage of it reached early stability and then declined; that the users generally agreed upon the tasks for which the system was appropriate; and that it brought about an increase in the users' communication networks. (FL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Electronic Mail
Note: Paper presented at the Annual Meeting of the Speech Communication Association (67th, Anaheim, CA, November 12-15, 1981).