ERIC Number: ED208903
Record Type: RIE
Publication Date: 1981-Dec
Reference Count: 0
Cost and Usage Study of the Educational Resources Information Center (ERIC) System. A Descriptive Summary.
Heinmiller, Joseph L.
Based on data gathered from a number of complementary sources, this study provides a detailed descriptive analysis of both the direct and indirect costs incurred by the Federal government in operating the ERIC system, and the user population and user demand for ERIC products and services. Data sources included a survey of ERIC's U.S. intermediate "access points" (academic and public libraries, information centers, clearinghouses); cost data drawn from site visits and archival budgetary materials; surveys of ERIC requestors intended to provide user profiles as well as measures of user satisfaction; and a survey of educational practitioners, administrators, and researchers designed to measure awareness and use of ERIC. A generalized conceptual framework within which to view the operation of a system such as ERIC is developed, ERIC access points are described by type and function, and ERIC usage is examined with respect to demand levels and products and services utilized. The costs of the ERIC system are categorized by ERIC system participant, system products and services, and system functions. Recommendations for further analysis are made. (JL)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Inst. of Education (ED), Washington, DC.
Authoring Institution: King Research, Inc., Rockville, MD.
Identifiers: ERIC; Quantitative Data; Users
Note: For a related document, see IR 010 052. Summary prepared by NIE Project Officer.