ERIC Number: ED207090
Record Type: RIE
Publication Date: 1980-May
Reference Count: 0
The Expression of Differences in Intercultural Encounters.
Broome, Benjamin J.
Participants in an intercultural encounter bring with them differences in values, beliefs, attitudes, and world views. The communication of these differences often results in threatening and defensive behavior. The facilitating attitudes of open-mindedness and nonevaluation promote understanding and a respect for differing experience and perspectives rather than arouse defensiveness. Although these attitudes may be somewhat "universal," the type of messages that are appropriate for communicating these attitudes may vary from culture to culture. A study proposed that the use of open expression encourages responses that are oriented more to understanding the other's viewpoint than defending one's own. Three conditions were used to test the hypothesis: nonopen, open personal, and open nonpersonal. Ninety college students were randomly assigned to one of the three conditions and instructed to read what was supposedly an excerpt from tapes made in the laboratory of American and foreign students discussing their roommate problems. All statements were criticisms of some aspect of American life made by the foreign students. The results of a follow-up questionnaire strongly suggested that the expression of differences in intercultural encounters is received in a less defensive manner when the speaker takes personal responsibility for, states the origin of, and cites behavioral evidence for the feelings and perceptions. (HOD)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers: Intercultural Communication
Note: Paper presented at the Annual Meeting of the International Communication Association (29th, Acapulco, Mexico, May 18-23, 1980).