ERIC Number: ED206018
Record Type: RIE
Publication Date: 1981-May
Reference Count: 0
Leader Communication Style: Toward the Development of a Multi-Dimensional Model.
Ganster, Daniel C.; And Others
A semantic-differential model of communicator style was tested by collecting data from 108 superior-subordinate dyads at a medium-sized midwestern company. Communication style variables were measured with Norton's Communicator Style Measure (CSM), which was modified slightly to give both superiors' self-evaluations of communication styles and subordinates' perceptions of their superiors' communication styles. Additional measures were used to obtain data on subordinates' perceptions of role conflict and role ambiguity and subordinates' satisfaction with work, pay, promotions, supervision, and coworkers. A factor analysis indicated two major factors, the semantic differential dimensions of evaluation and dynamism. These dimensions, in turn, showed significant relationships with subordinates' role conflict and ambiguity and job satisfaction. There were also significant interactions between the communicator style dimensions in predicting role ambiguity and subordinate satisfaction with the supervisor. (FL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communicator Style; Superior Subordinate Relationship
Note: Paper presented at the Annual Meeting of the International Communication Association (31st, Minneapolis, MN, May 21-25, 1981).