ERIC Number: ED205535
Record Type: RIE
Publication Date: 1981-Apr-14
Reference Count: 0
Telephone Methods in Survey Research: The State of the Art.
Response differences between phone and face-to-face procedures are small and can be ignored for most research applications. Using the appropriate methods and experienced interviewers, initial cooperation is the same on telephone and face-to-face interviews. There may be slightly higher refusal or don't know responses and shorter answers to open-ended questions on the phone because respondent suspicions may be higher while motivations to talk are not as great. This becomes especially important when the telephone is used for screening respondents using threatening questions. Research dealing with new methods for improving telephone screening is very important, but additional research on differences in responses between phone and face-to-face methods are unlikely to yield findings that are of practical importance. (Author/BW)
Publication Type: Speeches/Meeting Papers; Information Analyses
Education Level: N/A
Authoring Institution: N/A
Identifiers: Telephone Surveys
Note: Paper presented at the Annual Meeting of the American Educational Research Association (65th, Los Angeles, CA, April 13-17, 1981).