ERIC Number: ED202052
Record Type: RIE
Publication Date: 1981-Apr
Reference Count: 0
Individual Differences among Employees Management Communication Style and Employee Satisfaction: Replication and Extension.
McCroskey, James C.; And Others
Portions of three earlier studies relating differences in employees to employee satisfaction and one study relating management communication style (MCS) to employee satisfaction were replicated across four organizational contexts. Major findings supported the generalizability of the results revealed in the earlier research. The role of superior/subordinate relations and their impact on employee satisfaction were examined through perceptions of employees with regard to the MCS of upper management and the task behaviors of their immediate superiors. The results supported the MCS conceptualization advanced in the earlier study and indicated that the MCS of immediate superiors and of upper management had their primary impact on different dimensions of employee satisfaction. Perceptions of superiors' task behaviors were found to have different impact on employee satisfaction for different organizational contexts. The variability in employee satisfaction predictable from individual employee differences and from superior/subordinate interaction was found to have little overlap. (Author/FL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communicator Style
Note: Paper presented at the Annual Meeting of the Eastern Communication Association (PiLtsburgh, PA, April 24-26, 1981).