This analysis of an affluent, well educated, family community and its library by a professional consulting organization used statistical and budget data, public meetings, and surveys of citizens, library users, and staff to determine the library needs of the community and to develop a plan for improved library services. Questionnaires were developed and administered (1) by telephone to more than 400 citizens using trained interviewers, (2) by distribution of self-administered forms to 1,300 library users at the main library and its branches, and (3) by mail to all library system staff. All questionnaires were designed to elicit patterns of usage, users, and uses. Recommendations based on the findings of these studies concentrated on improvement of library funding, restructuring and reduction of the library system, the construction of a new main facility, and the limitation or curtailment of some marginally effective programs. Appendices include the methodology, results, and survey questionnaires. (RAA)