ERIC Number: ED200050
Record Type: RIE
Publication Date: 1980-Nov
Reference Count: 0
Linguistic Analysis of Natural Language Communication with Computers.
Thompson, Bozena Henisz
Interaction with computers in natural language requires a language that is flexible and suited to the task. This study of natural dialogue was undertaken to reveal those characteristics which can make computer English more natural. Experiments were made in three modes of communication: face-to-face, terminal-to-terminal, and human-to-computer, involving over 80 subjects, over 80,000 words, and over 50 hours. They showed some striking similarities, especially in sentence length, proportion of words in sentences, and the use of fragments, which is typical of dialogue. Detailed statistical analysis and comparisions are given. The nature and relative frequency of fragments, which have been classified into twelve categories, are shown in all modes. One finding was that in task oriented situations the syntax of interactions is influenced in all modes by this context in the direction of simplification. Analyses of the special characteristics of the computational mode, including the analysis of the subject's errors, provides guidance for the improvement of the habitability of such systems. (Author/AMH)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Natural Language
Note: Paper presented at the International Conference on Computational Linguistics (8th, Tokyo, Japan, September30-October 4, 1980).