A model extrapolates from E. Kubler-Ross' conception of the stages of grief to apply to parent and family reactions when an exceptionality is identified. A chart lists possible parent feelings and reactions, possible school reactions to the parent in grief, and the child's reactions during each of five stages: denial, rage and anger, bargaining, depression, and acceptance. Implications for the actions of school staff are drawn, including recognizing and empathizing with parents' reactions. (CL)