ERIC Number: ED195869
Record Type: RIE
Publication Date: 1980-Sep
Reference Count: 0
A Professional Employee Counseling Program: Credibility Issues.
This paper concerns the increasing number of employee counseling programs and the critical issues underlying their credibility. The history and current services of an employee counseling program at Citibank are briefly reviewed. The critical issues for credibility include: (1) a program appropriate to the structure and needs of the organization; (2) a code of ethics; (3) outreach efforts such as employee education and supervisory orientation activities; (4) staff qualities and skills; and (5) a "mental wellness" approach, which focuses on the maintenance of adaptive functioning and prevention of serious problems. (NRB)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Well Being
Note: Paper presented at the Annual Convention of the American Psychological Association (88th, Montreal, Quebec, Canada, September 1-5, 1980).