ERIC Number: ED192811
Record Type: RIE
Publication Date: 1979-Mar
Reference Count: 0
A Community Analysis and Service Development Plan for the Reference Department, Stark County District Library, Canton, Ohio.
Yankus, Constance Opipare; Yankus, Anthony G.
Goals of this analysis of the community and its library users in Canton, Ohio, were to: (1) examine the community served and not served by the district reference department; (2) examine types of services provided for users by the department; (3) design a service policy; (4) make recommendations for service improvements; and (5) formulate action plans to attain the service goals. Factors analyzed to arrive at a community profile were population growth and characteristics, geographical features of the area, the economy, available mass media, and community groups and events. Resources and services available at the county's existing reference department are explained. A profile of users consists of findings from a random sampling of the library card registration file (to obtain an idea of where library users are located), and from a month-long survey of types of information requested and materials used for information. The final part of the report presents ten recommendations for an action plan of services responsive to the identified needs and interests of the community. The project report is accompanied by maps and statistical tables of findings, and a bibliography is included. (SW)
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Ohio State Library, Columbus.
Identifiers: Library Users