ERIC Number: ED192786
Record Type: RIE
Publication Date: 1980-Aug
Reference Count: 0
Infopass: Some Organizational Concerns of a Local Cooperative Reference Program. Occasional Paper No. 2.
Galligan, Sara A.
A 3-month trial of the Dearborn Area Libraries Infopass System (DALIS), a local library cooperative program coordinating the reference services of six libraries (special, public, and academic), suggests that further study is warranted to develop cost benefit data. Processes found to be of most importance for success in the multi-type library program include assessment of user needs, and the role of users in planning, decision making, and communication. Analysis indicates that document delivery and telecommunication use should be investigated to overcome low program acceptance by patrons. Appendices provide a reference form and tables of participating libraries, program development activities, referrals, referral estimates, and cooperative program activities. (Author/RAA)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Identifiers: Michigan (Dearborn)