ERIC Number: ED192226
Record Type: RIE
Publication Date: 1980
Reference Count: 0
Is What You Hear Really What is Being Said?
Tyroler, Merle J.; And Others
Discrimination and reflection of incongruent communication are important therapist skills. Clinical and counseling graduate students (N=32) with different levels of graduate practica training were studied to assess the effects of level of experience on the ability of therapists and counselors to discriminate and accurately reflect incongruent communication. The effects of level of affective sensitivity were also examined. Subjects observed video-taped stimuli developed to reflect three levels and two types of incongruence, rated the level of incongruence expressed in each stimulus, and wrote their observations about the communication. Responses were rated for accuracy of reflection of content, affect, and total communication. The "experienced" trainees scored significantly higher than the "inexperienced" trainees on the Affective Sensitivity Scale. "Experienced" trainees discriminated the levels and types of incongruence differently from "inexperienced" trainees, but were no more accurate in reflections of the communication. High affectively sensitive trainees discriminated the incongruencies differently from low affectively sensitive trainees, but were no more accurate in reflections of the communication. Uniformly low scores on the reflection scales suggest that reflection of communication is not a well-developed skill among trainees. (Author/NRB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Affective Sensitivity Scale; Incongruency Discrimination Assessment
Note: Paper presented at the Annual Convention of the American Psychological Association (88th, Montreal, Quebec, Canada, September 1-5, 1980).