ERIC Number: ED188255
Record Type: RIE
Publication Date: 1980-May
Reference Count: 0
Perspectives of Interfacing People with Technology in the Development of Office Automation.
Conroy, Thomas R.; Ewbank, Ray V. K.
Noting the increasing impact of office automation on the workings of both people and organizations, this paper purposes the need for implementation methodologies, termed "self-actualizing systems," to introduce automation technologies into the office environment with a minimum of trauma to workers. Such methodologies, it contends, allow users to become directly involved in the evolutionary development of the system from the outset through the process of planning, development, training, and developing equipment know how, so that they develop a full understanding of how the technology will be applied to their jobs. The paper concludes that as users become involved in the process they become an integral part in designing applications that fit their jobs. (FL)
Publication Type: Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the International Communication Association (Acapulco, Mexico, May 18-23, 1980).