ERIC Number: ED184238
Record Type: RIE
Publication Date: 1980-Feb-17
Reference Count: 0
Administrative Strategies Used and Their Effectiveness in Tension Situations.
Nelson, Norbert J.
Superintendents who come into conflict with their boards of education utilize a number of strategies with varying degrees of success. In this study, 77 Indiana school superintendents provided data on the strategies they use to resolve conflicts on their effectiveness. Superintendents indicated that "changing behavior" (communicating convincing evidence) was the most often used activity and proved highly effective. Used equally often and of equal effectiveness was "timing the approach," or delaying action until success seems more probable. Direct confrontation was the third most used strategy and was perceived to be moderately effective. Also moderately effective and fourth most often used was acquiescence. Fifth most used but rather ineffective was a bluffing display of high confidence. The sixth strategy in level of use and fifth in extent of effectiveness was soliciting support from others; although rarely used, this technique was found to be effective by those who used it. Finally, the least used and least effective strategy was to resign one's position. (Author/JM)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Association of School Administrators (112th, Anaheim, CA, February 15-18, 1980).