This paper describes the experience of one primary school--Biraban Public School in Toronto--whose graduates had difficulty in finding jobs because of the poor academic preparation they received in primary grades. Parents were the first to express concern at the standard of education in the school, particularly in basic subjects. Their action led to an improved reading program. Also, teachers contributed to instructional improvement when they were invited to share in problem-solving with the principal. The paper says this approach to problem-solving was the major factor in improvements at the school. (LD)