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ERIC Number: ED176658
Record Type: RIE
Publication Date: 1976-Dec
Reference Count: 0
Efficiency, Effectiveness, and Management Information Systems in Higher Education.
Elfner, Eliot S.
The differentiation between efficiency and effectiveness in evaluating the performance of institutions of higher learning is examined and the role of management information systems in the decision-making processes of such institutions is explored. While efficiency is primarily concerned with cost minimization concepts, effectiveness is concerned with the achievement of organizational goals. Management information systems--which gather data and organize them into meaningful, timely flows of information for the decision-making process--must consider the characteristics of amount, form, and flow of information, as well as the effectiveness and efficiency criteria of successful decisions. If it is accepted that colleges do in fact have an impact on student outcomes and are concerned with how they contribute to those outcomes, then it is appropriate to consider how data about such outcomes can be included in the information systems used by the colleges in making decisions. The data bases used must include data relevant to the defined student outcome goals and objectives of the institution. Several efforts made to develop data bases that do include information relevant to student outputs are described. A management information system that incorporates student outcomes has been developed which may make it possible for the academic decision-making process, as well as future evaluations and accountability studies, to address directly a more comprehensive group of efficiency and effectiveness criteria. (SC)
Publication Type: Speeches/Meeting Papers; Information Analyses
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the National Conference of the College and University Systems Exchange (Orlando, Florida, December 1976)