ERIC Number: ED176339
Record Type: RIE
Publication Date: 1979-May
Reference Count: 0
Flexibility and Stability: A Major Communication Theme in Organizations.
Millar, Frank E.
The communicative skills of listening and nondefensive negotiation for understanding rather than persuasive tactics for coercion are emphasized in this discussion as crucial in helping people deal with the tremendous amount of information received daily. The paper describes some conceptual interconnections between information, communication, and organization. It assumes a systems perspective, presumes the cybernetic nature of social systems, and is based largely on the works of G. Bateson, K.E. Weick, and J. Galbraith. Notions of choice and change, diversity of goals, uncertainty of actions, necessity for stability and flexibility, power/control, and information/communication are analyzed as they relate to organizations. Conclusions point out that maintaining a functional balance between flexibility and stability, instituting structural change, and exercising relational control require that the social systems involved be able to communicate and mutually understand and be understood by one another. (AEA)
Publication Type: Speeches/Meeting Papers; Information Analyses
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the Eastern Communication Association (Philadelphia, Pennsylvania, May 5-7, 1979)