ERIC Number: ED175357
Record Type: RIE
Publication Date: 1979
Reference Count: 0
Accreditation and Student Consumer Protection. An Occasional Paper.
Jung, Steven M.
The role of postsecondary accreditation and its relation to student consumer protection are discussed in this monograph. The importance of this concept is examined in light of increased marketing efforts on the part of higher education institutions. It is emphasized that students are consumers and their rights should be protected. Possible areas of abuse compiled from student complaint analyses and literature include: refund policies, recruiting and admissions practices, advertising, instructional programs and staff, disclosure in written documents, equipment and facilities, job placement services, student orientation practices, housing facilities, keeping of student records, misrepresentation or misuse of accreditation status, and financial stability. The responsibilities of students, state agencies, and federal agencies for protecting student consumer rights are discussed. Efforts to reduce the incidence of student abuse through the use of federal eligibility standards in administering federal student aid assistance programs are examined. It is suggested that the accreditation process can provide assistance in improving student consumer protection provisions. A stronger emphasis on the examination of student rights during institutional self-study, site visits, and continuing self-evaluation and improvement is recommended. (SF)
Descriptors: Academic Standards, Accountability, Accreditation (Institutions), College Students, Consumer Protection, Educational Quality, Eligibility, Essays, Evaluation Methods, Federal Aid, Federal Regulation, Government Role, Higher Education, Institutional Evaluation, Publicize, Self Evaluation (Groups), State Licensing Boards, Student College Relationship, Student Rights
The Council on Postsecondary Accreditation, One Dupont Circle, Washington, DC 20036 ($2.75)
Publication Type: Opinion Papers; Information Analyses
Education Level: N/A
Authoring Institution: Council on Postsecondary Accreditation, Washington, DC.