Some common problems faced by administrators developing tutoring programs in postsecondary education institutions--development of program goals, how to select and train tutors, and evaluating and monitoring program effectiveness--are addressed in this booklet. In the first of four sections, eight articles address the purpose and design of various tutoring programs that are currently operating in the Northeastern United States. These include a centralized tutoring program which meets many curricular needs, a mathematics tutorial lab, a writing center, two peer-tutoring programs, a tutoring-counseling service, and one program which utilizes learning contracts and another which trains tutors via videotape. Part II of the booklet presents materials excerpted from manuals and handouts designed to train prospective tutors. Most materials describe the purpose and scope of the tutoring program, program objectives, job descriptions and tutor responsibilities, and suggestions for effective tutoring. Part III contains sample record-keeping forms used in different programs to register and place students, monitor students' attendance and progress, evaluate tutor effectiveness, and establish learning contracts. The final section of the book presents two articles that describe the benefits of attending tutoring conferences. (DR)