This study of the community of Norfolk, Virginia, and its public library system concentrates on an area of the city with a large Black community. The city planning process is explained, and the Model City Program described as a prime example of planning in such areas. The situation and programs of two agencies--a storefront public library and the Black Culture Center--that will be fused into one when a new facility is built in this area are discussed, and the need for a new agency is detailed. Data on library use, user registration, and the collections in branch libraries neighboring the proposed new branch are analyzed, as well as the residence of clients using these libraries during a specified time period. Both the demographic characteristics of the population and the physical characteristics of the area of the proposed branch are also examined. Research findings and recommendations on policy, board and citizen participation, staff, physical resources, and programs are summarized in the conclusion. Fourteen appendices display data collected for the study, maps, and an editorial from a local newspaper. A bibliography is included. (CWM)