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ERIC Number: ED165053
Record Type: RIE
Publication Date: 1978-Feb
Pages: 17
Abstractor: N/A
Reference Count: 0
A Telephone Survey Approach for Assessing Community Needs and Recruitment.
Gilmore, Robert; Handa, Steve
The Telephone Program which was initially implemented at College of the Canyons ran from February 16, 1977 to June 24, 1977. The Counseling Department coordinated and implemented the program using a volunteer student coordinator and student workers. The program was developed in order to accomplish four objectives: (1) recruit new students from all backgrounds and areas of the Santa Clarita Valley; (2) assess the educational needs of this diverse community; (3) inform the community of the college, and explain its community based, open door pholosophy; and (4) obtain community opinion and suggestions regarding the college. The program was two-phased. Phase one consisted of immediate recruitment just prior to the beginning of the Spring Quarter. Phase two also placed emphasis on recruitment and additionally incorporated a questionnaire to assess community needs. Student workers telephoned into the community from various locations in the college. They called at all times of the day and evening, using a telephone script and questionnaire to obtain information. Results were compiled and presented to the college's Board of Trustees. The response from the community was positive - - people were pleased to learn about college offerings and feel the college was truly interested in their needs. The following year a CETA worker was hired, especially for this project, and the program was continued. (Author/JLL)
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: N/A
Note: Best copy available; Paper presented at the Annual Convention of the California Personnel and Guidance Association (Los Angeles, California, February 17-20, 1978)