ERIC Number: ED163934
Record Type: RIE
Publication Date: 1977-Nov
Reference Count: 0
Training Library Communication Skills: Development of Three Video Tape Workshops. Final Report.
Gothberg, Helen M.
The development and evaluation of materials for a series of three workshops designed to increase the interpersonal communication skills of the librarian during the reference interview are described. The completed package for this project, "Librarians Communicate," consisted of a three-part 51-minute videocassette tape and a 50-page instruction manual. This report includes the background literature on which some decisions were based, as well as the instructional design plan and strategies used for needs assessment, objective setting, media selection, presentation strategy selection, field testing, and evaluation. Discussions of the testing and evaluation results and limitations of this study are included, and further research into types of instructional materials is recommended. A 24-item bibliography and copies of the product verification instruments are provided. (JVP)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Bureau of School Systems (DHEW/OE), Washington, DC. Office of Libraries and Learning Resources.
Authoring Institution: Arizona Univ., Tucson.
Identifiers: Reference Interview