ERIC Number: ED162089
Record Type: RIE
Publication Date: 1978
Reference Count: 0
Telephone Counseling for Home-Based Adults. Final Report.
Arbeiter, Solomon; And Others
A follow-up study was conducted to discover the effect of the Career Education Project (CEP) on its clients and to discover perceptions held by former clients regarding their need for career guidance and counseling services. (CEP, a model program funded by the National Institute of Education, offered telephone counseling to home-based adults in Providence, Rhode Island.) Designed as an outcomes assessment, this study involved interviewing 400 randomly chosen clients from the 1,157 who were counseled between April, 1974, and March, 1975. It was found that the clients were predominantly (1) female, white, high school graduates, between twenty and thirty-four years of age, married, with one or two children at home, and with family incomes between $5,000 and $15,000; (2) unemployed although experienced in the labor market; (3) seeking career counseling for the first time; (4) satisfied with the service they received and with the telephone as a medium of communication (although most preferred face-to-face interaction); (5) most helped by counseling in the areas of self-exploration, goal setting, and career decision making; and (6) action-oriented, as they sought further education or jobs. CEP was considered a remarkable success as most clients were found to be currently employed, earning higher salaries, and more self-confident than before counseling. (The report also includes possible explanations for the project's success and extrapolates the successfulness of similar projects with other types of clients.) (ELG)
Descriptors: Adult Programs, Career Guidance, Counseling Effectiveness, Counseling Objectives, Counseling Services, Followup Studies, Guidance Objectives, Home Programs, Hotlines (Public), Information Needs, Models, Postsecondary Education, School Counseling, Success
College Board Publication Orders, Box 2815, Princeton, New Jersey 08541 ($4.50)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: EXXON Education Foundation, New York, NY.; National Inst. of Education (DHEW), Washington, DC. Education and Work Group.
Authoring Institution: Policy Studies in Education, New York, NY.; College Entrance Examination Board, New York, NY.
Identifiers: Rhode Island
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