Three studies were conducted under a mandate from the Board of Trustees to develop criteria for the evaluation of community services in the Los Angeles Community College District. The first study used questionnaires and interviews to determine the perceptions of college presidents, community services administrators, faculty senate presidents, and student body presidents of the functions and effectiveness of community services. Respondents placed high priority upon cooperation with community agencies, community use of facilities, and reaching all socio-economic populations. A survey to determine characteristics of students enrolled in community services non-credit classes indicated that the majority were female (74%), most found the location of the classes to be convenient (92%), and most were not enrolled in regular college courses (82%) or adult education courses (91%). A telephone survey solicited the views of 1676 community residents on community services course offerings. Educational services to the socially disadvantaged, courses geared toward job advancement, classes on health and nutrition, and counseling for mature women returning to college were felt to be "very important". On the basis of these studies, the following criteria, among others, were recommended: community services courses should promote intellectual and social life; class fees should be based on actual costs; and the need for the course and its intended audience should be determined. (MB)