ERIC Number: ED157566
Record Type: RIE
Publication Date: 1978
Reference Count: 0
The Effectiveness of Bottom-Line Services for Today's Student: A Study of Nine Community Colleges.
White, Rita A.
Using questionnaires sent to deans or vice presidents of student personnel services at 15 southern California community colleges, to department chairpersons and/or division deans, and to student representatives, as well as copies of 1977-78 college catalogs and class schedules, this study tracked down and reviewed some of the stumbling blocks, inconveniences, unnecessary problems, and inadvertent insults colleges unwittingly placed in the paths of nontraditional students attempting to enroll. The study was divided into two parts. Part one dealt with preparation for registration in terms of how each of the nine colleges represent themselves in their catalogs and class schedules on such items as dates, certificate and degree programs, costs, financial aid, student services and activities, and codes of conduct. Part two treats registration organization and administration, covering the state of the art, importance, responsibility, calendar, priorities and appointments, and registration systems. Nine colleges responded to the various questionnaires: Palomar, Mira Costa, Los Angeles Harbor, Santa Monica, Rio Hondo, Los Angeles Valley, Los Angeles Southwest, Grossmont, and El Camino colleges, representing ranges in size, philosophy, curriculum emphasis, ethnic distribution, and urban/suburban character. Problems with materials and procedures for each college are identified and discussed. (TR)
Descriptors: Administrator Attitudes, Community Colleges, Comparative Analysis, Educational Needs, Information Dissemination, Needs Assessment, Nontraditional Students, Public Relations, Publicize, Questionnaires, School Catalogs, School Publications, School Registration, Student Personnel Services, Student School Relationship, Two Year Colleges
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: N/A